At Sarvam, I lead product for the APIs and platform developers use to build with speech and language models. I helped grow the platform from a few thousand users to over a million, alongside 100× revenue growth.
My work spans at least six model APIs across 23 Indian languages, including speech-to-text, text-to-speech, translation, vision, and language models. I work with research and engineering on model launches, and make it easier for customers to get into production through better dashboard UX, documentation, and developer tools.
Previously
Frido
Consultant, Customer Experience & Operations
I introduced a CRM and redesigned the support workflow, cutting ticket resolution time by 30%. Using support metrics to find process gaps helped improve first-response efficiency by 40% and reduce the backlog.
Hopstack
Product Manager, Warehouse Management SaaS
I worked with customers to turn warehouse requirements into workflows, releases, and rollout plans. I coordinated design, engineering, QA, and support, and built repeatable onboarding and training processes so new customers could get started sooner.
Education
Indian School of Business, 2024–2025 B.E. in Electronics & Communication, VTU, 2018–2022
I wanted to understand ten-minute delivery. So I delivered a few orders.
I signed up as a Blinkit delivery partner in Indiranagar, spoke to riders, and shared what I noticed about the app and working conditions. The CEO replied, and the CTO followed up with changes.